Shipping policy
If you have any questions regarding the best shipping option for your order, please contact us at info@davelandaumerch.com
How much is shipping ?
Once you have added items into your shopping cart - and selected your shipping location - it will automatically calculate your shipping rates. Please note that shipping is calculated on the total weight of items, location and shipping service.
When will my order ship?
Orders are shipped on business days: Monday-Friday, excluding holidays.
*NOTE: during new releases, holidays, etc. there can be an additional 2-4 business days of processing time.
How long does shipping take?
Transit times will vary based upon a few different conditions, including but not limited to:
- Total distance between us and you
- Whether your parcel is a domestic (USA) or international shipment
- What delivery method you select
ESTIMATED transit times are as follows. Please note that this time frame is an estimate and not a guarantee.
DOMESTIC SHIPMENTS:
Please note that certain mail carriers may experience delivery delays due to Covid-19 and high shipping volumes. For any time sensitive orders we suggest picking the UPS option at checkout.
UPS Ground - 1 to 5 business days ( see map below for transit times based on shipping location)
UPS 2nd Day Air - 2 business days
UPS Next Day Air - 1 business day
USPS First Class & Priority Mail Services:
Please note that the United States Postal Service does not guarantee specific day delivery for USPS First Class or USPS Priority Mail, and as a result we cannot guarantee arrival time for those services. The USPS has experienced extensive & wide ranging delays and we do not recommend these services if you are in need of your package by a certain date.
US MILITARY & DIPLOMATIC SHIPMENTS
We ship to APO/FPO/DPO locations! Your order will arrive via USPS but arrival may be delayed based on location.
CANADA SHIPMENTS:
USPS First Class International: The current transit time is approx. 7 business days. This does not include the time packages might be held at customs. Unfortunately we can't guarantee an on time delivery via USPS International services at this point.
For any time sensitive orders were suggest picking the DHL Express option at checkout.
OTHER INTERNATIONAL SHIPMENTS:
We have unfortunately suspended all other international destination shipments for the time being. We apologize for the inconvenience.
If your order is shipping outside of the US, you are likely to be charged customs fees (taxes, duties, processing fees, etc.) before delivery can be completed. The shipping charges applied to your order do not include customs fees. For any issues regarding customs or duty fees, please contact your local customs office. These fees cannot be refunded, as they are not charged by us. If you refuse to pay the customs fees when your order arrives, the shipment will be returned.
Unfortunately we are unable to estimate customs fees, taxes, duties, etc. The delivery of your order could be delayed due to customs processing. If your order does not arrive in a reasonable amount of time, you should check with your local customs office to see if they are holding the package for payment of fees. Also, please be aware that some customs offices will send a separate invoice for your customs fees that could arrive several weeks after you receive your shipment.
Please be familiar with the customs charges in your country before you order.
We are not responsible for orders lost or mishandled by foreign postal carriers nor any additional customs or duties charges which may be applied by your country of residence.
Please note: Due to International shipping laws, we cannot declare merchandise as a 'Gift' on customs forms.